Frequently Asked Questions
Everything you need to know about our natural hair and skin care.
Are your products truly 100% natural?
Yes, all Carina Organics products are formulated with medicinal organics and completely natural ingredients. We never use synthetic chemicals, additives, or artificial fragrances.
Is your packaging recyclable?
Absolutely. We are committed to sustainability, and all of our bottles and packaging materials are 100% recyclable and BPA-free.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location.
Are Carina Organics products safe for sensitive skin?
Yes, our hypoallergenic formulas are designed to be gentle enough for all skin types, including those with extreme sensitivities or skin conditions.
What is your return policy?
If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange.
Do you test your products on animals?
No, we are proudly cruelty-free. We do not test our products or ingredients on animals, nor do we work with suppliers who do.